The map below depicts the most recent cities in the United States where Comcast Xfinity users have reported problems and outages. If you are experiencing problems with Comcast Xfinity, please submit a report below.
Loading map, please wait...
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Comcast Xfinity users affected:
Less
More
Check Current Status
What isn't working?
Please let us know what issue you are experiencing with Comcast Xfinity:
E-mailThank you for the report! If you have any tips or frustrations you wish to share, please leave a message in the comments section!
In the last three months, how would you rate Comcast Xfinity?
2.20 out of 5 125,544 ratings
Thank you!
Advertisem*nt
Comcast is an American telecommunications company that offers cable television, internet, telephone and wireless services to consumer under the Xfinity brand. These offerings are usually available in triple play packages. Comcast Xfinity is the largest cable TV company and largest home Internet service provider in the United States.
Check Current StatusAdvertisem*nt
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Chicago, IL | 607 |
| Houston, TX | 341 |
| Philadelphia, PA | 259 |
| Washington, D.C., DC | 253 |
| Seattle, WA | 219 |
| Atlanta, GA | 208 |
| Salt Lake City, UT | 198 |
| Denver, CO | 188 |
| Sacramento, CA | 153 |
| San Francisco, CA | 138 |
| Indianapolis, IN | 133 |
| Detroit, MI | 133 |
| Miami, FL | 125 |
| Orlando, FL | 124 |
| Minneapolis, MN | 115 |
| Brooklyn, NY | 108 |
| Portland, OR | 108 |
| Boston, MA | 101 |
| Jacksonville, FL | 90 |
| Pittsburgh, PA | 88 |
| Oakland, CA | 82 |
| Baltimore, MD | 71 |
| New York City, NY | 64 |
| Tampa, FL | 64 |
| Reno, NV | 51 |
| San Jose, CA | 48 |
| Nashville, TN | 45 |
| Charlotte, NC | 41 |
| Birmingham, AL | 39 |
| Tacoma, WA | 39 |
Advertisem*nt
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Advertisem*nt
Comcast Xfinity Issues Reports
Latest outage, problems and issue reports in social media:
Kevin (@kev7nyny) reported @Xfinity Today 12/05 I was scheduled to receive new Tech install service. Modem & 2 TVsMy appointment was 12-2At 1:36 I received a call from the technician Jim. He said he was on his way. Would be here in 15-20 mins I confirmed my address and gave him specific directions.
- pablo (@PabloGRadio) reported
Holy **** is it hard to get an xfinity agent on the ******* phone.
- Amelia Phoenix (@superiorknot) reported
@LayerIndustries I ******* hate comcast with a passion for having sh*tty *** internet while advertising the opposite and having sh*tty customer service
- Alex Plitsas 🇺🇸 (@alexplitsas) reported
I’ll be on @TheBennyReport with @bennyjohnson on @newsmax at 7:30 pm EST tonight!DirecTV Ch. 349, Dish Network Ch. 216, Xfinity Ch. 1115, Spectrum, U-verse Ch. 1220, FiOS Ch. 615, Optimum Ch. 102, Cox cable, Suddenlink Ch. 102, CenturyLink 1209, Mediacom Ch. 277, Frontier 615
- #MalikFromTMobile ♓️ (@LifeGoesO_On) reported
@Xfinity @comcast you guys have to really do better than issuing $15 credits to clients when they’ve had issues for a year with little progress & change, ESPECIALLY when it costs the customers their job or to lose money needed to pay bills and other important expenses.
- Holiday Halo ☃️🎄| #NCR Ⓝ (@h4lohawk) reported
@AyoPavi @Xfinity I just got a new one but its so ******* bad
- Sham Chulani (@shamchulani) reported
I recently upgraded my iphone at Xfinity mobile. The existing device is fully paid up and I have been trying to get the unlock code since the past one week. Numerous calls to their call center have just put me on an endless hold. Very poor service xfinity! @xfinitymobile
- Holiday Halo ☃️🎄| #NCR Ⓝ (@h4lohawk) reported
FIX YOUR ******* SERVICE @Xfinity
- Sham Chulani (@shamchulani) reported
After visiting the store, while they also tried to help and said they have reached out to xfinity helpdesk and that they will respond to me, its been 2 days and no call or email received from xfinity as yet!
- Briteiiis (@briteiiis) reported
@VZWSupport I have never experienced such bad customer service in my life. And I have Comcast. They are actually looking good right now for phone service.
- Pumodi (@jeffbrice) reported
Been trying to backup my sample libraries and sfx libraries to the cloud recently....for about 3 weeks.10mbps upload is a crime and Xfinity should feel bad about it
- Mark Hurn 🦊💙 (@m1963h) reported
@SkySports Sky would never let anyone come on and give a reasoned opinion that's different to their pay master's comcast
- 渦 🎄 (@EddyReacts) reported
the last 2 days my internet has stopped working atleast 10 times.. comcast sucks!
- brandon (@thebrandongrace) reported
Comcast get your **** together my internet is down in Pennsylvania!
- POL155 (@learnpolsci) reported
Just got a notice of a big price increase from @Xfinity Getting ready to cut the cable. ******* greedy price gougers and in the middle of a pandemic, WTF?
Advertisem*nt
Advertisem*nt
Advertisem*nt
